Common Ground
Work ethic is about showing up, being on time, being reliable, doing what you say you’re going to do, being trustworthy, putting in a fair day’s work, respecting the work, respecting the customer, respecting the organization, respecting co-workers, not wasting time, not making work hard for other people, not creating unnecessary work for other people, not being a bottleneck, not faking work. Work ethic is about being a fundamentally good person that others can count on and enjoy working with. – Jason Fried, Founder & CEO at Basecamp
As a team, we strongly believe in work ethics as explained in the above quote and consider it as the basis of how everyone should be.
In this section, practical details - that we all need to be aligned with - are covered.
Core Hours
We work Monday to Friday from 9:00 to 18:00 - 8 hours per day, lunch break excluded. For individual convenience, there is a flexible working time from 8:00-10:00. But everyone must start working, either at the office or remotely, by 10:00 at the latest.
Because we work in the service industry, we must be available for our clients when they work.
While our working hours are flexible, we have a set of core hours which ensure that we’re available for our clients at the right time.
The goal is to have all teammates together and available for each other for at least 6 hours/day.
It’s implicitly understood that if you start working later than 9:00, you need to compensate by leaving later to accomplish your daily hourly commitment as this matches the commitment with our clients. But if you start before 9:00, it’s also understood that you can leave earlier.
Trust & Fairness
We entrust our team to provide the expected amount of work and to remain effective. Everyone must play by the rules to avoid frictions and conflicts.
If someone doesn’t “pull their own weight” and deliver their fair share of work, their teammates will have to pick up the slack.
At the same time, not providing fast enough when a client needs us will lead to dissatisfaction. In the worst of cases, it could even lead to the loss of a client.
Being trustworthy and fair during working in office or remotely is a cornerstone to the health of the team and the company.
Etiquette
Be mindful of our clients and colleagues. Always be courteous with them as if we were at the office. For example, it is expected that you will always take online meetings with your webcam turned on in a quiet environment.
Food
- Snacks and drinks are offered in the office and can be consumed by everyone. Food is usually re-stocked twice a month.
- Every teammate is allowed to bring his/her own food and to consume it on-premises at any time.
- Punctual team events are sometimes organized but there is no fixed obligation to eat lunch together or at the same time.
- Alcoholic drinks are only allowed on premises during punctual team event.
Noise
We only work in the offices two days a week, so we understand that you might want to connect and discuss with your teammates in person. However, keep in mind that noise can cause significant distractions and create a loss of productivity for other teammates.
Assets
Purchasing, sending, and collecting high-value assets is a big challenge logistically and financially from the accounting point of view, even more so if teammates are based in countries where we do not have an entity and office. Hence Bring-Your-Own-Device (BYOD) is the default option for all remote teammates, with the provision of a BYOD allowance from Nimble.
Teammates who are based in Thailand or Vietnam, either in synchronized-hybrid or remote mode, are eligible to request to use the company’s equipment (laptop, mouse, and keyboard), with the condition that teammates will need to come to pick up and return the equipment in-person.